Shipping policy

KUHL Smartphone Shop – Shipping Policy

Order Processing:
All orders are processed within 1–2 business days. Once your order is confirmed, you will receive a notification with tracking details.

Shipping Methods & Delivery Times:

Standard Shipping: 2–5 business days within Kenya.
Express Shipping: 1–2 business days for urgent deliveries.
International Shipping: 5–14 business days (if applicable).

Shipping Charges:
Shipping costs are calculated at checkout based on your location and chosen delivery method. Free standard shipping is available for orders above [insert amount].

Order Tracking:
Once your order is shipped, you will receive a tracking number via SMS or email to monitor your delivery in real time.

Packaging & Handling:
All products are carefully packed to ensure they arrive in perfect condition. KUHL uses secure packaging for smartphones, accessories, and powerbanks.

Lost or Damaged Shipments:
If your order is lost or damaged during transit, please contact us immediately at 📞 011 344 0232 or ✉️ info@kuhl.co.ke. We will resolve the issue promptly.

Returns & Exchanges:
Refer to our Return Policy for details on exchanges or refunds.

Customer Support:
For any questions about shipping or delivery, our friendly KUHL support team is here to help: 📞 011 344 0232.